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We are Hiring 

Who We Are

Second Cycle is a 501(c)(3) community cycle center which supports, educates, and advocates for cyclists in the Hilltop and surrounding Tacoma community. Our vision is a world where the joy of bike riding is accessible to everybody. Our mission is to demystify and normalize bike riding as a part of daily life and realize the bicycle as a tool of personal and community empowerment.

How to Apply

Please submit a resume and a cover letter detailing your experience with program management and fundraising to admin@2ndcycle.org. Use the subject line: [Job your applying for] – [Your Name].

E-BIKE PROGRAM MANAGER & DEVELOPMENT LEAD

We have recently been awarded a significant state contract to launch an E-Bike Lending Library, providing no-cost "try-before-you-buy" and community resource bikes to low-income and overburdened residents across Pierce County.

Position Summary

This is a dual-impact role designed for a leader who is as comfortable with complex project logistics as they are with community relationship-building and fundraising.

  1. Program Management: You will launch and oversee the E-Bike Lending Library, ensuring we meet all WSDOT/UW deliverables, safety standards, and community impact goals.

  2. Development: You will lead the charge in "future-proofing" this role and Second Cycle’s broader mission by identifying new grants, managing donor relations, and securing the funding necessary to sustain our work beyond 2027.

  • Contract Term: This position is funded by a specific grant through June 2027. A primary goal of the "Development" portion of this role is to secure the funding necessary to extend this position permanently.

  • Classification: Full-time, non-Exempt.

  • Compensation: $23–$28/hour DOE + Benefits.

Key Responsibilities

1. E-Bike Program Oversight (The WSDOT Contract)

  • Procurement & Compliance: Manage the purchase of at least 20 UL-certified (2271/2849) Class 1 & 2 e-bikes. Ensure all fleet operations strictly adhere to WA State RCW codes and safety regulations.

  • Fleet Management: Oversee maintenance schedules, secure storage, and anti-tampering monitoring.

  • Community Partnerships: Identify and manage relationships with local nonprofits to host "Community Resource" lending sites.

  • Education & Support: Design and lead mandatory 12+ rider orientations covering battery safety, locking techniques, and rules of the road.

  • Data & Reporting: Partner with the University of Washington and WSDOT to track mileage, survey participants, and submit monthly/annual project reports.

2. Development & Sustainability

  • Grant Management: Identify, write, and submit proposals for local, state, and federal grants to support transportation equity.

  • Strategic Growth: Develop a sustainability plan to keep the E-Bike library operational after the initial contract ends in June 2027.

  • Donor Relations: Cultivate relationships with individual donors, corporate sponsors, and community partners.

  • Impact Storytelling: Use program data and photos (with proper releases) to create compelling narratives for annual reports and fundraising campaigns.

Qualifications & Requirements

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Compensation & Benefits

  • Project Management: Proven experience managing complex projects, ideally within the nonprofit or government-contract sector.

  • Technical Literacy: Comfort with e-bike technology, including an understanding of UL certifications and safe battery management.

  • Fundraising/Writing: Strong background in grant writing or professional development.

  • Equity Focus: Deep commitment to serving low-income and "overburdened" communities as defined by WA state environmental justice standards.

  • Logistics & Admin: Experience with data collection, budget tracking, and contract compliance.

  • Communication: Ability to facilitate "Learn to Ride" sessions and orientation for diverse populations.

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  • Competitive Salary: $23 - $28/hour DOE.

  • Health Insurance & Wellness: 75% employer-paid Regence health plan (opt-in) and generous wellness time policy.

  • Time Off: Generous PTO + organization-wide holiday recess (12/24–1/1).

  • Professional Growth: Annual investment in professional development 

  • Orca Card: An annual, all-inclusive, cost-effective pass for employee, offering unlimited rides on regional transit (bus, rail).

  • Shop Perks: Discounts on bikes and parts; a dog-friendly, casual Hilltop work environment.

We are Hiring
 

​​How to Apply

Please submit a resume and a cover letter detailing your experience with program management and fundraising to admin@2ndcycle.org. Use the subject line: [Job your applying for] – [Your Name].

PROGRAM/VOLUNTEER COORDINATOR 

Position Summary

The Program Coordinator & Volunteer Coordinator works directly with the Programs Manager and collaborates with the 2nd Cycle team to facilitate Second Cycle’s offerings and lead our community engagement efforts. This dual-focus role involves teaching bike active transportation courses while serving as the primary point of contact for our volunteer program. You will be responsible for maintaining our current volunteer roster and creatively expanding opportunities to ensure our community has a direct hand in our mission. 

  • Reports to: Program Manager

  • Classification: Full-time, non-exempt (up to 40 hours/week)

  • Compensation: $18–$23/hour DOE + Benefits

Key Responsibilities

Program Coordination

  • Facilitation: Independently and/or collaboratively run programs including Earn-a-Bike, summer camps, diversion classes, Just Riding Around, and Open Shop.

  • Administration: Manage registrations, class documentation, and program calendars.

  • Environment: Maintain classroom environments (cleaning, organizing, and restocking spaces).

  • Collaboration: Coordinate with the Reuse/Recycle Team to allocate donated resources for specific programs.

Volunteer Coordination

  • Recruitment & Onboarding: Actively recruit new volunteers from the Hilltop and greater Tacoma area; conduct orientations and safety training.

  • Retention: Maintain the volunteer database and implement appreciation strategies to keep our core team engaged.

  • Growth: Identify and create new volunteer opportunities within the shop, at events, and through community outreach.

  • Scheduling: Ensure all programs and shop shifts have adequate volunteer support.

Qualifications & Requirements 

 

 

 

 

 

 

 

Compensation & Benifit's

  • Community Engagement: Experience in volunteer coordination or community organizing is highly valued.

  • Youth Development: Experience or training in positive youth development.

  • Mechanics: Basic knowledge of bike mechanics (preferred) or a high aptitude for learning.

  • Riding Experience: A love for bicycles in any form—commuting, racing, touring, or recreation.

  • Social Justice: An understanding of social justice, privilege, and the specific barriers to cycling in marginalized communities.

  • Communication: Clear, engaged active listener who can teach in an inclusive and challenging manner.

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  • $18 - $23 per hour DOE.

  • Health Insurance: 75% employer-paid premiums for our Regence health plan (opt-in).

  • Transit: Orca Card (all-inclusive, unlimited rides on regional bus and rail).

  • Time Off: Generous PTO + organization-wide holiday recess (12/24–1/1).

  • Wellness & Stability: Wellness time policy, disability insurance, and floating holidays after the intro period.

  • Growth: Annual investment in professional development and physical activity.

  • Perks: Deep discounts on new/used bikes and parts; casual work environment.

  • 90-Day Introductory Period: All new hires begin with a 90-day period to ensure a great mutual fit. We prioritize feedback and support during this time.

We are Hiring
 

​​How to Apply

Please submit a resume and a cover letter detailing your experience with program management and fundraising to admin@2ndcycle.org. Use the subject line: [Job your applying for] – [Your Name].

SERVICE & SALES TECHNICIAN

Position Summary

The Service & Sales Technician (SST) is a foundational role at Second Cycle. You are the heartbeat of the shop, balancing technical mechanical expertise with a welcoming retail presence. This role is responsible for generating the revenue that keeps our community programs running while ensuring every person who walks through our doors feels empowered, not intimidated, by bicycle technology. 

  • Reports to: Bike Shop Manager & Service Lead

  • Classification: Part-time seaonal, non-exempt (Starting at 3 days/week)

Compensation: $18-$23/hour DOE

Key Responsibilities

Technical & Mechanical Service

  • Precision Repair: Confidently build bikes and complete complex repairs (modern and vintage) with minimal supervision.

  • Service Writing: Accurately diagnose mechanical issues and write clear, honest service tickets.

  • Efficiency: Complete work orders to shop standards while maintaining a clean, safe, and organized bench.

  • On-the-Spot Support: Perform "while-you-wait" minor repairs while providing excellent customer service.

Sales & Community Engagement

  • Retail Operations: Efficiently operate our Point-of-Sale (POS) system and handle cash/card transactions accurately.

  • Customer Education: Demystify bike maintenance for customers, helping them understand their equipment and safe riding practices.

  • Merchandising: Restock products and ensure the retail area is tidy, priced correctly, and welcoming to all.

  • Mission Advocacy: Actively promote Second Cycle’s programs, memberships, and community events to shop visitors.

Qualifications & Requirements 

 

 

 

 

 

 

Compensation & Benifit's

  • Mechanical Fluency: Strong knowledge of both vintage and modern bicycle standards.

  • Retail Experience: Prior experience in a bike shop or similar retail environment is highly preferred.

  • The "Human" Element: A customer-first attitude with experience in de-escalation and conflict resolution.

  • DEIB Commitment: Comfort working in a nonprofit environment with a deep commitment to diversity, equity, inclusion, and belonging.

  • Adaptability: A team player who is happy to jump from a greasy overhaul to a retail sale or a community outreach task as needed.

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  • $18 - $23 per hour DOE

  • PTO & Sick Time: Accrued at 1 hour for every 40 hours worked.

  • Disability Coverage: Comprehensive protection for your peace of mind.

  • Professional Growth: Annual investment in professional development.

  • Shop Perks: Significant discounts on bikes and accessories + a casual, collaborative environment.

  • Orca Card: An annual, all-inclusive, cost-effective pass for employee, offering unlimited rides on regional transit (bus, rail).

  • Holiday Pay: Access to floating holidays after the introductory period.

Second Cycle is a nonprofit in Tacoma, WA, working to normalize biking as a part of daily life and promote the bicycle as a tool for personal and community empowerment. We offer a community tool space, youth programs, and a welcoming, accessible environment for riders of all backgrounds.
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Founded in a basement garage in 2008, we've grown steadily while staying true to our DIY roots and community-driven mission. What began as a simple tool space has evolved into a hub for vibrant youth and adult programming.
 
Proudly based in Tacoma’s Hilltop neighborhood for over 17 years, we’ve seen and continue to adapt to significant changes in the area, including the incoming light rail and new housing developments. As we grow, we’re looking for passionate individuals to grow with us.

Who We Are

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  • Collaborative team players
  • Passionate educators
  • Bike riders and mechanics
  • Energetic, self-motivated, and adaptable
  • People with a sense of humor and a growth mindset

Diversity & Inclusion

 

Second Cycle is an Equal Opportunity Employer committed to diversity, racial equity, and inclusion. We strongly encourage applications from individuals underrepresented in the bike industry, nonprofit sector, and advocacy spaces.
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Second Cycle values diversity and strongly encourages applications from people who have historically been underrepresented in the bicycle industry, advocacy, and nonprofit work. Second Cycle is an Equal Opportunity Employer and is committed to diversity, racial equity, and inclusion. We do not discriminate on the basis of race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, genetic information, marital status, record of arrest or conviction, or any other factor protected by law. We strive to have a diverse board, staff, and volunteer base that reflects the communities we serve. This position is subject to reference checks and the completion of a background check.

All positions are subject to reference and background checks.
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